Contact information

At Nuzzlure, we highly value our relationship with our customers. We want your shopping experience to be as flawless as our products; therefore, we provide the following official channels to address any doubts, questions, or comments you may have.

 

Email Address

This is our primary channel for detailed inquiries regarding orders, returns, or collaborations.

Email: support@nuzzlure.com

Response time: We aim to respond to all emails within 24–48 business hours.

Customer Support Hours

Our team is available to assist you during the following times:

Monday to Friday: 09:00 – 18:00
Saturday: 10:00 – 14:00 (Closed on Sundays and public holidays).
 

Tips for Your Inquiry

To ensure faster and more efficient assistance, we recommend including the following information if your question relates to a purchase you have already made:

Order number (e.g., #CF1234).
Full name used to place the order.
A brief description of the reason for your inquiry.